Privacy Policy

1. Who We Are

Realigning.store is operated by Realigning FZ-LLC, based in Dubai, UAE. We sell posture correction products worldwide. For privacy questions, contact privacy@realigning.store.

2. Data We Collect

We collect only what's necessary to process your order and improve your experience:

• Order data: name, shipping address, email, phone (for delivery updates).
• Payment data: processed through Stripe. We never see or store full card numbers.
• Usage data: pages visited, device type, approximate location — via anonymized analytics.
• Email address: for order confirmations, shipping updates, and (if opted in) promotions.

3. How We Use Your Data

• To process and fulfill your order.
• To send transactional emails (order confirmation, tracking updates).
• To send marketing emails, only if you opted in at checkout.
• To improve our website and product pages.
• To comply with legal obligations.

4. Who We Share Data With

We never sell your data. We share it only with service providers necessary to run our business:

• Stripe — payment processing (PCI-DSS Level 1 certified).
• Shipping carriers — name and address to fulfill delivery.
• Email platform — to send order and marketing emails.
• Analytics — anonymized usage data only.

5. Cookies

We use essential cookies for cart and session management, and optional analytics cookies to understand how visitors use our site. You can disable non-essential cookies via your browser settings. We do not use advertising or tracking cookies.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Withdraw consent to marketing emails at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email privacy@realigning.store. We respond within 30 days.

7. Data Retention

We retain order data for 7 years for tax and legal compliance. Marketing data is retained until you unsubscribe. You may request earlier deletion at any time.

8. International Transfers

Our servers are located in the EU. Data may be processed by third-party providers in the US (Stripe, analytics). These providers comply with GDPR through Standard Contractual Clauses or equivalent frameworks.

9. Changes to This Policy

We may update this policy occasionally. We'll notify you of material changes via email or a notice on our site. Continued use of our site after changes constitutes acceptance.